Our Support Services Commitment
We are committed to you and your support needs. Your total satisfaction is extremely important to us and your approval is one of the most important indications that we have done our job right. Our team is working diligently to ensure our services meet all of your expectations.
We are committed to you and your support needs. Your total satisfaction is extremely important to us and your approval is one of the most important indications that we have done our job right. Our team is working diligently to ensure our services meet all of your expectations.
Consider This!
It is 3:00 AM, do you know if your site is up? You don't have the staff to monitor your servers and network devices 24 hours a day, 365 days a year. You need to know if your hardware is running at all time. Don't worry, We can provide complete 24x7 monitoring services available online.
It is 3:00 AM, do you know if your site is up? You don't have the staff to monitor your servers and network devices 24 hours a day, 365 days a year. You need to know if your hardware is running at all time. Don't worry, We can provide complete 24x7 monitoring services available online.
Premium Support Plans
Whether you are a small or large company, we have the right support plan for you. We offer a variety of value priced packages tailored specifically for your needs. We
are here to grow with you.
Whether you are a small or large company, we have the right support plan for you. We offer a variety of value priced packages tailored specifically for your needs. We
are here to grow with you.
24/7 Mission Critical Support:
Our expert technical support staff welcomes
the chance to assist you. We're available 24/7 to handle your support queries via our very easy to use HelpDesk ticketing system, ensuring you receive fast, reliable and incident tracking support. Our team is also at your assistance via Chat, Phone and SMS
the chance to assist you. We're available 24/7 to handle your support queries via our very easy to use HelpDesk ticketing system, ensuring you receive fast, reliable and incident tracking support. Our team is also at your assistance via Chat, Phone and SMS
Online
Accounts and Billing:
Need to review your billing details, edit your company contact information, review a past Invoice or adjust your service package? Cyberluck provides clients with these online features and more. Our qualified team of account administrators are available to assist you with all related issues.
Online
Monitoring & Usage Statistics:
Customers can rest assured their hardware is running optimally. Our online monitoring & alerting system provides enterprise level network monitoring from local & several geographic points to ensure you are achieving the highest possible service level. We also provide to you, availability & bandwidth usage stats.
Operating from inside the Gov. Telecomm
Our data center location allows us to offer technical solutions & support services unlike any other. Cyberluck is the only gaming service provider operating from inside the Government owned and operated International Telcomm UTS, www.uts.an. UTS lands, maintains & supports all major global fiber connectivity & carriers to Curacao & all of the Netherlands Antilles island territories. Our clients greatly benefit from this "edge" back to back connectivity to UTS; in addition this provides onsite prompt, global network support and monitoring.
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Cyberluck Curacao N.V.
© 2006
Pletterijweg Oost
Ara Hilltop Building, Suite A-4
Curacao, Netherlands Antilles
phone: +599 9 465 1134
phone: +599 9 461 1035
fax: +599 9 465 1136
Pletterijweg Oost
Ara Hilltop Building, Suite A-4
Curacao, Netherlands Antilles
phone: +599 9 465 1134
phone: +599 9 461 1035
fax: +599 9 465 1136
All clients have direct access to our support staff NOC
24/7. If you are already a customer & require technical
assistance please use our online eSupport system to
submit a ticket. If you are having trouble accessing
the system or simply require immediate technical
assistance, please call Support now.
1 800 480 4360